0d
:
00h
:
00m
← Back to Home

Terms of Service

Last Updated: January 13, 2025

1. Acceptance of Terms

Welcome to Venn! These Terms of Service ("Terms") constitute a legally binding agreement between you and Venn Corporation ("Venn," "we," "us," or "our") governing your use of our website, mobile application, and all related services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

We reserve the right to modify these Terms at any time. Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.

2. Description of Service

Venn is a social connection platform designed to help people build meaningful friendships and turn plans into reality. Our Service includes:

  • Waitlist registration and management
  • Referral rewards program with leaderboard tracking
  • Social networking features (when available)
  • Event discovery and participation (when available)
  • User matching based on interests (when available)

Please note that certain features are currently in development and may not be available during the waitlist period. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice.

3. Eligibility

To use our Service, you must meet the following requirements:

  • Age Requirement: You must be at least 13 years old to create an account
  • Legal Capacity: You must have the legal capacity to enter into binding contracts
  • Compliance: You must not be prohibited from using the Service under applicable laws
  • Truthfulness: All information you provide must be accurate and complete

If you are between 13 and 18 years old (or the age of majority in your jurisdiction), you represent that your legal guardian has reviewed and agrees to these Terms on your behalf.

We reserve the right to verify your eligibility at any time and may request additional information or documentation.

4. User Accounts and Registration

4.1 Account Creation

To join the waitlist and use certain features, you must create an account by providing:

  • Your full name
  • Your age
  • Your gender (optional)
  • A valid email address

4.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account information
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use or security breach

4.3 Account Restrictions

You may only create one account. Creating multiple accounts to manipulate the referral program or leaderboard is strictly prohibited and may result in permanent suspension.

5. Referral Rewards Program

5.1 Program Overview

Our referral rewards program is a skill-based competition where users earn points by:

  • Joining the Waitlist: 10 points for signing up
  • Successful Referrals: 20 points for each person who joins using your referral code

Points determine your position on the public leaderboard and your eligibility for rewards. For complete program rules, please see our Referral Program Official Rules.

5.2 Program Rules

By participating in the referral program, you agree to:

  • Share your referral link only with people you know personally
  • Not use bots, scripts, or automated tools to generate referrals
  • Not create fake accounts or incentivize fraudulent signups
  • Not engage in spam, mass emailing, or unsolicited outreach
  • Comply with all applicable laws and regulations

5.3 Fraud and Disqualification

We employ fraud detection systems including:

  • IP address monitoring and rate limiting
  • Disposable email domain blocking
  • Referral pattern analysis
  • Manual review of suspicious activity

Users found engaging in fraudulent activity will be:

  • Disqualified from the program
  • Removed from the leaderboard
  • Forfeited all points and rewards
  • Permanently banned from the Service

5.4 Program Modifications

We reserve the right to:

  • Modify point values and reward tiers
  • Extend or shorten the program duration
  • Change prize descriptions or substitute prizes of equal or greater value
  • Suspend or terminate the program at any time

Material changes will be communicated via email and posted on our website.

6. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

6.1 Prohibited Activities

  • Violate any applicable laws, regulations, or third-party rights
  • Impersonate any person or entity or falsely state your affiliation
  • Harass, abuse, threaten, or intimidate other users
  • Upload or transmit viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to our systems or other user accounts
  • Use automated systems (bots, scrapers, crawlers) without permission
  • Reverse engineer, decompile, or disassemble any aspect of the Service
  • Remove, alter, or obscure any proprietary notices or branding
  • Engage in any activity that interferes with or disrupts the Service

6.2 Content Restrictions

You may not post, upload, or transmit content that:

  • Is illegal, fraudulent, or deceptive
  • Infringes intellectual property or privacy rights
  • Contains hate speech, discrimination, or incites violence
  • Is sexually explicit or pornographic
  • Promotes illegal drugs, weapons, or dangerous activities
  • Contains personal information of others without consent

7. Intellectual Property Rights

7.1 Venn's Intellectual Property

The Service and all content, features, and functionality (including but not limited to software, text, displays, images, video, audio, and design) are owned by Venn Corporation and are protected by:

  • United States and international copyright laws
  • Trademark laws
  • Patent laws
  • Other intellectual property rights

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to:

  • Access and use the Service for your personal, non-commercial use
  • Share your referral link to invite others to the Service

This license does not include the right to:

  • Use our branding or trademarks without written permission
  • Copy, modify, distribute, or create derivative works
  • Use the Service for commercial purposes

7.3 Trademarks

"Venn," the Venn logo, and other marks are trademarks of Venn Corporation. You may not use these trademarks without our prior written permission.

7.4 Copyright Infringement

If you believe content on our Service infringes your copyright, please contact us at support@vennapp.co with:

  • Description of the copyrighted work
  • Location of the infringing material
  • Your contact information
  • Statement of good faith belief
  • Statement of accuracy under penalty of perjury
  • Electronic or physical signature

8. User-Generated Content

8.1 Your Content

You retain ownership of any content you submit, post, or display on the Service ("User Content"). However, by submitting User Content, you grant Venn a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to:

  • Use, copy, modify, and display your User Content
  • Create derivative works from your User Content
  • Distribute and publicly display your User Content in connection with the Service

8.2 Responsibility for Content

You are solely responsible for your User Content and the consequences of posting it. You represent and warrant that:

  • You own or have the necessary rights to your User Content
  • Your User Content does not violate these Terms or any laws
  • Your User Content does not infringe third-party rights

8.3 Content Moderation

We reserve the right, but are not obligated, to:

  • Monitor and review User Content
  • Remove or refuse to post any User Content
  • Terminate accounts that violate our policies

9. Disclaimers and Limitations of Liability

9.1 Service Disclaimer

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We disclaim all warranties, including but not limited to:

  • Merchantability and fitness for a particular purpose
  • Non-infringement and accuracy
  • Uninterrupted or error-free service
  • Security or freedom from viruses

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VENN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

Our total liability for any claims arising from or related to the Service shall not exceed the greater of:

  • $100 USD, or
  • The value of any prizes you were entitled to receive (if applicable)

9.3 Third-Party Services

The Service may contain links to third-party websites or services. We are not responsible for:

  • The content or practices of third-party services
  • Any damages or losses caused by third-party services
  • Your interactions with third parties

10. Indemnification

You agree to indemnify, defend, and hold harmless Venn Corporation, its officers, directors, employees, contractors, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your User Content
  • Your fraudulent or illegal activities

This indemnification obligation survives termination of these Terms and your use of the Service.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us at support@vennapp.co. Upon termination, you will lose access to your account, referral code, points, and leaderboard position.

11.2 Termination by Venn

We may suspend or terminate your account immediately, without prior notice or liability, for any reason, including:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Creating multiple accounts
  • Abusive behavior toward other users or staff
  • At our sole discretion

11.3 Effects of Termination

Upon termination:

  • Your right to use the Service immediately ceases
  • We may delete your account and User Content
  • You forfeit any unclaimed rewards or prizes
  • Sections of these Terms that should survive will remain in effect

12. Dispute Resolution

12.1 Informal Resolution

Before filing a legal claim, you agree to first contact us at support@vennapp.co to attempt to resolve the dispute informally. We will work in good faith to resolve the issue within 30 days.

12.2 Binding Arbitration

If informal resolution fails, you agree that any dispute arising from or relating to these Terms or the Service shall be resolved through binding arbitration, except:

  • You may bring claims in small claims court if they qualify
  • Either party may seek injunctive relief in court for intellectual property infringement

Arbitration will be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be held in San Francisco, California, or another mutually agreed location.

12.3 Class Action Waiver

YOU AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION.

12.4 Opt-Out

You may opt out of the arbitration agreement within 30 days of accepting these Terms by emailing support@vennapp.co with "Arbitration Opt-Out" in the subject line.

13. Governing Law

These Terms and your use of the Service are governed by the laws of the State of California, United States, without regard to its conflict of law provisions.

If the arbitration agreement is found to be unenforceable or if you validly opt out, you agree to submit to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

  • Update the "Last Updated" date at the top of these Terms
  • Notify you via email (if you are registered)
  • Display a prominent notice on our website

Your continued use of the Service after the effective date of the revised Terms constitutes acceptance of the changes.

If you do not agree to the modified Terms, you must stop using the Service and may terminate your account.

15. Miscellaneous

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms you agree to, constitute the entire agreement between you and Venn regarding the Service.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

15.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign our rights and obligations without restriction.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, pandemics, or government actions.

15.6 Survival

Sections that by their nature should survive termination will survive, including: Intellectual Property Rights, Disclaimers, Limitations of Liability, Indemnification, Dispute Resolution, and Governing Law.

16. Contact Information

If you have questions or concerns about these Terms, please contact us:

Venn Corporation

1526 Leavenworth St

San Francisco, CA 94109

United States

Email: support@vennapp.co

We will respond to your inquiry within 5 business days.

© 2024 Venn Corporation. All rights reserved.