Privacy Policy
Privacy Policy
Effective Date: June 20, 2025

At Venn ("we," "our," or "us"), your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you use our mobile application and website (the “Services”). By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect1.1 Personal Information You Provide

We collect the following when you use or register with Venn:

• Full name
• Email address
• Phone number
• Profile details (e.g., interests, hobbies, preferences, lifestyle information)
• Group participation and RSVP status
• Photos and prompts uploaded by you

1.2 Automatically Collected Information

When you use the app, we automatically collect:

• IP address• Device type, OS, and browser info
• App usage data (e.g., time spent, screens viewed)
• Crash logs and performance analytics
• City-level location (if permissions are granted)

2. How We Use Your Information

We use your information to:

• Provide and maintain our Services
• Recommend compatible users and groups
• Match users into groups based on profile compatibility
• Suggest local plans and events
• Send notifications, updates, and offers
• Monitor and improve app performance
• Prevent abuse, ensure safety, and comply with law
• Respond to inquiries and support requestsWe only collect data necessary to provide these functions and enhance your experience.

3. Sharing Your Information

We do not sell your personal data. We may share information as follows:

With Other Users: Certain profile information (e.g., name, interests, event RSVP status) may be visible to your group members.
With Service Providers: For functions like hosting, messaging, analytics, and payment infrastructure.
For Legal Reasons: If required by law, court order, or to protect rights, property, or safety.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

4. Location Data

We may request access to your device’s location data (e.g., city-level accuracy) to recommend nearby events and ensure proper city-based group matching. You can manage this permission through your device settings at any time.

5. Cookies & Tracking

We and third-party partners may use cookies, software development kits (SDKs), and similar technologies to collect analytics, measure usage, and improve functionality. This includes Firebase, Google Analytics, and other tools as needed.

6. Data Retention

We retain your personal information as long as necessary to:

• Provide our services
• Support future group matching and history
• Comply with legal, contractual, or audit requirements

You may request deletion at any time (see Section 7).

7. Your Rights

Depending on your location, you may have the right to:

• Access or correct your personal information
• Delete your account or request data deletion
• Withdraw consent (e.g., from location or push notifications)
• Request data portability or restriction of processingTo exercise these rights, please email us at support@vennapp.co.

8. Children's Privacy

Venn is not intended for anyone under the age of 18.

We do not knowingly collect data from anyone under 18. If we become aware that we’ve collected such data, we will delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries outside of your residence (e.g., the United States), where data protection laws may differ. We ensure safeguards are in place where required by law.

10. Security Measures

We implement industry-standard measures to protect your data, including encryption, access controls, and secure hosting. However, no platform is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated “Effective Date.” We recommend reviewing periodically to stay informed.

12. Contact Us

For questions or concerns about this Privacy Policy or how your data is handled, contact:

Email: support@vennapp.co
Address: Venn Corporation, 1526 Leavenworth St, San Francisco, CA, 92110